1. General

These terms apply to all quotations, agreements, bookings, and services provided by Vanesie Design.
By confirming a booking, the client agrees to these terms.

2. Booking & Deposit

• A booking is confirmed once the quotation is approved and a 50% non-refundable deposit is paid.
• Remaining balance is due 2 days before the event.

3. Prices & Payment

• Prices include styling, preparation time, and standard materials unless otherwise stated.
• Additional costs may apply for travel, special items, custom requests, or last-minute changes.
• Payments must be made via bank transfer unless otherwise agreed.

4. Cancellation by Client

• If cancelled within 15 days, the deposit is non-refundable.
• Costs for materials already purchased may also be charged.

5. Cancellation by Vanesie Design

If we must cancel due to force majeure:

• Payments (excluding purchased materials) will be refunded. 

6. Design Changes

• Small changes can be made up to 2 days before the event.
• Large changes or redesigns may affect the price.

7. Equipment & Rentals

• All rental items remain the property of Vanesie Design.
• Clients are responsible for any loss or damage. In case of damage to the item, 100% of the replacement cost will be charged.

8. Setup & Breakdown

Additional fees may apply for:

• Breakdown after 22:30
• Limited access venues
• Stairs / no lift
• Extended setup time

9. Photography Permission

Event photos may be used for portfolio/marketing unless the client requests otherwise in writing before the event.

10. Liability

We are not responsible for issues caused by weather, venue restrictions, or third-party suppliers.
The client must ensure the venue allows access and workspace.